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GPI - TCF 02 Interim Success Story - Generic

Welcome

Success Story


Tell us about a  SPECIFIC SITUATION when you leveraged your Total Customer Focus (TCF) skills during a challenging customer interaction that ended positively. 

We'd like to know what's working well, what kind of success you've experienced and the impact on both your customer and your company.
1. To get started, please tell us a little bit about yourself:
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